Who we are
Open Arms LLC, doing business as Open Arms PRP, operates this website and provides behavioral health services in Maryland and Virginia. You can reach us at (667) 239-3195 or info@openarmsprp.com.
Information we collect
- Information you submit through forms: name, date of birth, phone number, email address, insurance or Medicaid details, referral source, and any description of the care you are seeking.
- Information you send by email, text, or phone when you contact us.
- Basic technical information such as browser type, device type, pages viewed, and approximate location derived from your IP address.
How we use information
- To respond to intake, referral, career, and general contact requests.
- To verify insurance eligibility and schedule appointments.
- To maintain, secure, and improve the website.
- To meet legal, regulatory, and accreditation obligations.
We do not sell your information. We do not use information submitted through intake or referral forms for advertising or targeted marketing.
Sharing
We share information only with service providers who help us operate the practice, such as our website host, secure database provider, and email provider, and only to the extent they need it to perform that work. We may also disclose information when required by law or to prevent serious harm.
Security and retention
Form submissions are transmitted over encrypted connections and stored in an access controlled database. Access is limited to staff who need it to arrange care. We keep website inquiries only as long as needed for the purpose collected or as required by law. No method of transmission over the internet is completely secure, so please do not send detailed clinical information through website forms or email.
Your choices
- You may ask us to correct or delete information you submitted through the website.
- You may opt out of non-clinical email or text updates at any time.
- Patients have additional rights over their health records, described in our Notice of Privacy Practices.
Children
Our website is not directed to children under 13. Parents and legal guardians submit intake information on behalf of minor clients.
Third party links
Our site links to maps, videos, and outside resources. Those services have their own privacy practices, which we do not control.
Changes and contact
We may update this policy. The revision date at the top of the page shows when it last changed. Questions can be directed to info@openarmsprp.com or (667) 239-3195.
This page is provided for general information and is being reviewed by counsel before launch. It does not constitute legal advice. For questions about how this policy applies to your care, contact us at info@openarmsprp.com.